Policy on Student Review for Recipients of VET FEE-HELP only

"Reviewable VET decisions" with reference to VET FEE-HELP.

There is one type of "reviewable VET decision". This is "the refusal to re-credit a person's FEE-HELP balance" (See clause 91 of Schedule 1A of the Higher Education Support Act 2003.

Further information about this requirement can be found at paragraph 6.15 of Chapter 6 of the VET Provider Guidelines as included below.

6.15 REQUIREMENTS FOR REVIEWING DECISIONS OF A VET PROVIDER IN RELATION TO ASSISTANCE UNDER SCHEDULE 1A OF THE ACT

 6.15.1 In reviewing reviewable VET decisions made by the VET provider relating to assistance under Part 2 of Schedule 1A of the Act, VET providers must comply with the requirements of this section 6.15 of these Guidelines and Division 16 of Schedule 1A of the Act.

 6.15.5 The VET provider must acknowledge receipt of an application for review of a reviewable VET decision in writing and inform the applicant that, if the reviewer has not advised the applicant of a decision within 45 days of receiving the application for review, the reviewer is taken to have confirmed the original decision.

 6.15.10 The reviewer of a reviewable VET decision must inform applicants of their right to apply to the Administrative Appeals Tribunal for a review of the reviewable VET decision that has been confirmed, varied or set aside under clauses 95 or 96 of Schedule 1A of the Act, and provide the contact details of the closest Administrative Appeals Registry and the approximate costs of lodging an appeal with the Administrative Appeals Tribunal.

To find the closest AAR go to www.aat.gov.au/ContactUs.htm

To explore the level of fees go to www.aat.gov.au/FormsAndFees/Fees.htm

For all matters relating to applications and use of the AAT go to www.aat.gov.au/ApplyingToTheAAT/FrequentlyAskedQuestions.htm

 6.15.15 A VET provider must publish and make publicly available its review procedures that relate to this section 6.15 of the Guidelines and of Division 16 of Schedule 1A of the Act.

Inspiritive endorses this process and complies with it by publishing the directions above and declaring its intention to adhere to them in the event that any recipient of VET FEE-HELP for an Inspiritive course seeks re-crediting of their fees. All VET FEE-HELP students and others have access to this policy via www.inspiritive.com.au